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#Download shoretel communicator for mac for mac#
#Download shoretel communicator for mac professional#
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Under the View menu selection you can control the visibility of the status bar (bottom of main window), the menu bar (menu at the top of the main window), and the child window title bars (the caption at the top of each child window). The Tools menu contains the Options function, described in the following section. The Monitor menu contains most of the functionality to display child windows, described later. The Edit menu contains functions for copying child or main window images to the clipboard (useful for pasting into other programs). The File menu contains the Exit function. It also shows the server status at the lower left. Workgroup Monitor Main Window The main window provides access to all the functions of the Workgroup Monitor in the top menu selections.

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The child windows each display a different functional set of data targeting different areas of interest for the workgroup supervisor/manager. Multiple child windows may exist within the main window. Child windows monitor various workgroups or display data in various ways. Ĥ ShoreTel Workgroup Monitor Client Application Main Window The monitor itself will consist of a main window, which exists simply to launch and contain the various child windows. Below find a description of the Workgroup Monitor client followed by the installation guide. Data points displayed within the client monitor are updated periodically. The Workgroup Monitor client application will communicate to the server component via a remote interface, retrieving data points for workgroups that are being monitored by that client. The Workgroup Monitor client communicates with the Workgroup Monitor server component, which collects and provides the data to any/all Workgroup Monitor clients. Abandoned calls can be shown in detail and return calls immediately made from the Workgroup Monitor client application. Various thresholds can be customized to visually and audibly indicate important status changes in the monitored workgroups. 9 Monitor Child Windows Monitor Child Window At A Glance Monitor Child Window Trend Monitor Child Window Abandoned Calls Monitor Child Window Agent View Monitor Child Window Agent Detail Monitor Child Window Agent State Summary Monitor Child Window Agent Calls Answered Monitor Child Window Agent Connect % Monitor Child Window Large Value Displays ShoreTel Workgroup Real-Time Monitor Installation Compatibility Workgroup Monitor Server Installation Instructions Workgroup Monitor Client Installation Instructions Logging Server Client ģ Introduction The ShoreTel Workgroup Real-Time Monitor (Workgroup Monitor) client application displays updated real-time workgroup performance information, in tables and in graphical form, intended for those in a workgroup supervisor role. 3 ShoreTel Workgroup Monitor Client Application.

#Download shoretel communicator for mac professional#

1 SHORETEL PROFESSIONAL SERVICES ShoreTel Workgroup Real-Time Monitor User & Installation GuideĢ Introduction.

IE9 Compatibility Mode Enabler v.1.0 IE9 Compatibility Mode Enabler.

With this program you can convert your WAV files into the correct Shoretel format ready for import.

ShoreWAVConv v.4.3 Shoretel WAV Converter for Windows.

If you have Shoretel in your corporation and have recently upgraded to version 13 or above, you may have noticed that within the Shoretel Communicator Client the option for importing Outlook contacts has now been removed.

Shoretel Contacts Fix v.3.0 Shoretel Contacts Importer.

Shoretel Batch WAV Converter v.2.1 Convert audio to a ShoreTel compatible format.

Shoretel Contacts Importer v.2.0 Shoretel Contacts Importer.

#Download shoretel communicator for mac for mac#

Upgrading ShoreTel Communicator to Mitel Connect for Mac Once ITS has upgraded the ShoreTel IP Phone System, the client on your desktop will need to be upgraded so it works properly.